AI for Law Firms

When a client calls, they need help fast. If you miss the call, they’ll likely call another lawyer and you lose business.


Twine is an AI receptionist for law firms. It responds to missed calls, collects case details, and books appointments directly into your calendar day or night, including weekends and holidays. Twine works like a full-time assistant, never taking breaks and always engaging clients professionally.

Text Twine: (415) 423-0877

Women Siting and Checking the Papers

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

Sounds great! Thanks!

I need to reschedule my consultation tomorrow

with Sarah.

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Women Siting and Checking the Papers

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

Sounds great! Thanks!

I need to reschedule my consultation tomorrow

with Sarah.

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Women Siting and Checking the Papers

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

Sounds great! Thanks!

I need to reschedule my consultation tomorrow

with Sarah.

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Hi, this is Liberty Legal! We can't get to the phone right now. How can I help?

Absolutely! Would next Friday at 3 pm work for you?

I need to reschedule my consultation tomorrow

with Sarah.

Sounds great! Thanks!

Why Missed Calls Hurt Your Firm

Missing a call can mean losing a client forever. Most people will not leave a voicemail or wait for a call back. Legal problems feel urgent to clients and if you don't respond quickly, they'll find another lawyer who does.

How Twine Helps Law Firms

Twine sends a fast text reply when your firm misses a call. It asks simple questions to understand what the caller needs. Then it books a consultation and adds it to your calendar. You get a message each time this happens so you stay informed.

Respond

Responds to missed calls & texts instantly

Responds to missed calls & texts instantly

Book

Books appointments to your calendar

Books appointments to your calendar

Available

Works 24/7, even weekends and holidays

Works 24/7, even weekends and holidays

Integrate

Integrates with your existing phone system

Integrates with your existing phone system

Features Built for Law Firms

Smart Text Response
Twine replies to missed calls using text, asks what the client needs, and sets up a meeting.

Calendar Integration
Twine connects with Google Calendar, Outlook, and legal software to avoid double booking.


Instant Follow-Up
Twine keeps potential clients interested with quick replies that help you earn their trust.


Text Payment Collection
Twine allows you to collect payments by text so your firm gets paid faster with less admin work.


Multi-Channel Support
Twine handles leads from text messages, web forms, live chat, and Google Local Services Ads.


Live Dashboard
You can see all messages and bookings in real time from one easy-to-use dashboard.

Made for Every Practice Area

Personal Injury
Capture client calls about accidents at any time.


Family Law
Respond quickly to urgent family matters.


Criminal Defense
Never miss late-night calls from potential clients.


Estate Planning
Make it easy for families to book appointments.


Business Law
Handle contract and business questions immediately.

Why Law Firms Choose Twine

Fast Response Wins Clients
Research shows that most clients hire the first law firm that replies to them. Twine helps you be first.


After-Hours Support
Legal issues happen at all hours. Twine responds instantly, even if the call comes in the middle of the night.


More Time for Legal Work
Twine handles intake and follow-ups so your staff can focus on legal tasks and billable hours.

Get Started in Three Steps

Setup takes less than 15 minutes:

  1. Set your availability and personalize your messages

  2. Start capturing leads right away

  3. Setup takes less than fifteen minutes.

Frequently Asked Question

Is Twine allowed under bar rules?

Yes. Twine identifies itself as an automated assistant and can include any legal disclaimers your state requires.

Does Twine give legal advice?

No. Twine only collects basic information and schedules meetings. You provide the legal advice.

Can I change how Twine replies to clients?

Yes. You can fully customize the messages to match your law firm’s voice and legal requirements.

Is Twine allowed under bar rules?

Yes. Twine identifies itself as an automated assistant and can include any legal disclaimers your state requires.

Does Twine give legal advice?

No. Twine only collects basic information and schedules meetings. You provide the legal advice.

Can I change how Twine replies to clients?

Yes. You can fully customize the messages to match your law firm’s voice and legal requirements.

Is Twine allowed under bar rules?

Yes. Twine identifies itself as an automated assistant and can include any legal disclaimers your state requires.

Does Twine give legal advice?

No. Twine only collects basic information and schedules meetings. You provide the legal advice.

Can I change how Twine replies to clients?

Yes. You can fully customize the messages to match your law firm’s voice and legal requirements.

Is Twine allowed under bar rules?

Yes. Twine identifies itself as an automated assistant and can include any legal disclaimers your state requires.

Does Twine give legal advice?

No. Twine only collects basic information and schedules meetings. You provide the legal advice.

Can I change how Twine replies to clients?

Yes. You can fully customize the messages to match your law firm’s voice and legal requirements.

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Effortless Integrations

Effortless Integrations

Effortless Integrations

Effortless Integrations

Respond to leads everywhere. Update your CRM anywhere.

Respond to leads everywhere. Update your CRM anywhere.

Respond to leads everywhere. Update your CRM anywhere.

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