Backed by YCombinator

Your Salon's AI Business Partner

When a new customer calls, they’re ready to give you their business. Missing those calls means losing out on business. Twine's AI messages clients when you miss their call, finds out the service they need, and gets them booked on your calendar.

Text Twine: (415) 423-0877

Hi, this is Jefferson Salon! We can't get to the phone right now, but I can help you here! How can I help you?

Yes we do! How does 3 PM Friday work?

Do you have a hair color appointment available for next Friday?

Sounds great! Thanks!

Do you have a hair color appointment available for next Friday?

Hi, this is Jefferson Salon! We can't get to the phone right now, but I can help you here! How can I help you?

Yes we do! How does 3 PM Friday work?

Sounds great! Thanks!

Hi, this is Jefferson Salon! We can't get to the phone right now, but I can help you here! How can I help you?

Yes we do! How does 3 PM Friday work?

Do you have a hair color appointment available for next Friday?

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Why Missed Calls Hurt Your Salon

For Salons, timing is everything. Customers reach out when they're ready to book, and if you don’t respond quickly, they’ll find another salon that's ready to help out. Every missed call is a missed booking opportunity, and revenue that will grow your business.

How Twine Helps Salons

Twine acts as an AI receptionist hair salon owners can rely on. Twine sends an instant text message to the client, asks what service they want, and helps them choose a time. It then books the appointment right into your calendar, no matter when customers call: day or night, weekdays or weekends. You’ll also get a notification so you always know what’s happening.

Respond

Responds to missed calls & texts instantly

Book

Books appointments to your calendar

Available

Works 24/7, even weekends and holidays

Integrate

Integrates with your existing phone system

Features Built for Salons

Smart Text Response
Twine texts clients right away after a missed call, asks about their service needs, and offers appointment slots.

Calendar Integration
Syncs with Google Calendar, Outlook, and popular salon booking tools to prevent double bookings.

Instant Follow Up
Keeps clients engaged with fast replies, increasing the chance they’ll choose your salon over competitors.

Text Payment Collection
Easily collect deposits or full payments by text so you secure bookings and reduce no shows.

Multi Channel Support
Handles inquiries from calls, text messages, your website, and Google Business messages.

Live Dashboard
Track messages, bookings, and payments in real time from one simple dashboard.

Why Salons Choose Twine

Faster Bookings, More Clients
Most clients book with the first salon that responds. Twine ensures that’s you.

After-Hours Coverage
Beauty doesn’t keep office hours — Twine works evenings, weekends, and holidays.

More Time for Styling, Less Admin
With Twine handling calls, bookings, and reminders, you and your team can focus on clients in the chair.

Increase Bookings

Get Started in Three Steps

Setup takes less than 15 minutes:

Set your availability and personalize your messages
Start capturing leads right away
Setup takes less than fifteen minutes.

Frequently Asked Question

How does Twine help my salon when I miss a call?

If you or your team can’t answer, Twine instantly texts the client, asks what service they’d like (e.g., haircut, nails, color), and offers available times. The appointment is booked directly into your calendar so you don’t lose clients to another salon.

Will Twine work with my existing salon booking system?

Yes. Twine integrates with Google Calendar, Outlook, and popular salon booking software. This prevents double bookings and ensures all your appointments stay organized in one place.

Can Twine handle after-hours or weekend calls?

Absolutely. Twine works 24/7—including evenings, weekends, and holidays—so you never miss clients who want to book outside of regular salon hours.

Does Twine help reduce no-shows?

Yes. Twine can send secure text links to collect deposits or full payments at the time of booking. This helps secure appointments, reduces last-minute cancellations, and protects your revenue.

How quickly can my salon get started with Twine?

Setup takes less than 15 minutes. You choose your availability, customize your messages, connect your booking system, and Twine starts capturing appointments right away.

Frequently Asked Question

How does Twine help my salon when I miss a call?

Will Twine work with my existing salon booking system?

Yes. Twine integrates with Google Calendar, Outlook, and popular salon booking software. This prevents double bookings and ensures all your appointments stay organized in one place.

Can Twine handle after-hours or weekend calls?

Absolutely. Twine works 24/7—including evenings, weekends, and holidays—so you never miss clients who want to book outside of regular salon hours.

Does Twine help reduce no-shows?

Yes. Twine can send secure text links to collect deposits or full payments at the time of booking. This helps secure appointments, reduces last-minute cancellations, and protects your revenue.

How quickly can my salon get started with Twine?

Setup takes less than 15 minutes. You choose your availability, customize your messages, connect your booking system, and Twine starts capturing appointments right away.

Frequently Asked Question

How does Twine help my salon when I miss a call?

Will Twine work with my existing salon booking system?

Yes. Twine integrates with Google Calendar, Outlook, and popular salon booking software. This prevents double bookings and ensures all your appointments stay organized in one place.

Can Twine handle after-hours or weekend calls?

Absolutely. Twine works 24/7—including evenings, weekends, and holidays—so you never miss clients who want to book outside of regular salon hours.

Does Twine help reduce no-shows?

Yes. Twine can send secure text links to collect deposits or full payments at the time of booking. This helps secure appointments, reduces last-minute cancellations, and protects your revenue.

How quickly can my salon get started with Twine?

Setup takes less than 15 minutes. You choose your availability, customize your messages, connect your booking system, and Twine starts capturing appointments right away.

How does Twine help my salon when I miss a call?

Will Twine work with my existing salon booking system?

Yes. Twine integrates with Google Calendar, Outlook, and popular salon booking software. This prevents double bookings and ensures all your appointments stay organized in one place.

Can Twine handle after-hours or weekend calls?

Absolutely. Twine works 24/7—including evenings, weekends, and holidays—so you never miss clients who want to book outside of regular salon hours.

Does Twine help reduce no-shows?

Yes. Twine can send secure text links to collect deposits or full payments at the time of booking. This helps secure appointments, reduces last-minute cancellations, and protects your revenue.

How quickly can my salon get started with Twine?

Setup takes less than 15 minutes. You choose your availability, customize your messages, connect your booking system, and Twine starts capturing appointments right away.

Effortless Integrations

Respond to leads everywhere. Update your CRM anywhere.